GNER vs. The Trainline

If, like me, you use the train as your main form of transport, especially for cross-country journeys, you probably book your tickets from The Trainline, right? You get that clear interface, showing the prices of all available tickets, easy credit card payments, a choice of delivery methods… awww, let’s all have a lovely cosy Trainline appreciation party RIGHT HERE!

One further question. Do you live in the east of Britain, where the main intercity train operator is GNER? Well, here’s a tip… don’t use The Trainline to book your tickets.

Trying to book tickets to Lincoln, I was annoyed at how The Trainline specified a particular service via Retford, even though I knew there were much faster connections via Newark. I think they must have a fixed allocation of tickets for each service; whatever, I’ve craftily sidestepped this problem in the past by buying direct from the train operator’s website.

On this occasion, I wasn’t able to get the exact ticket I wanted direct from GNER, but something else grabbed my attention… GNER have a range of tickets with an online discount, which you can’t get through The Trainline. For example…

Standard Advance 3
Trainline — £17
GNER — £15.15

1st Advance 1
Trainline — £21.90
GNER — £19.50

For tickets in both directions, for more than one person, that’s quite a difference.

There. You can’t say I don’t do important consumer research for you.

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4 Responses to GNER vs. The Trainline

  1. DHM says:

    You’re well on your way to becoming the thinking person’s Lynn Faulds Wood…

  2. nick says:

    Got all excited then … read it as “GN’R” and thought it was some kind of Battle of the Bands. :p

    Fear the train operated by Guns N’ Roses!

  3. Ian says:

    This isn’t quite accurate. GNER actually use the same booking service as the Trainline. As with all online stores there is the option for ‘Discount Codes’ and GNER use a discount code to apply discounts automatically to their site.

    If you use this discount code on the trainline it will give the 10% discount. I think the code is something like GNERWEB or something similar.

  4. adrian says:

    Ooh, interesting. Thanks for that, Ian.

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